Refund policy

Return & Refund Policy

Cancellation Policy

  1. Orders can be cancelled only before they are shipped.
  2. Once an order has been shipped, it cannot be cancelled through our website.

Return Policy

  1. Returns and exchanges are available only for selected products. Please refer to the individual product page for specific eligibility, conditions, and the applicable return window. For most products, the standard return period is 3 days from the date of delivery.
  2. The return policy for any product may be updated or modified without prior notice.
  3. If our pickup service is not available at your location, you will be required to self-ship the product to our designated return address.
  4. Return or exchange charges may apply depending on the product and the reason for the return.

Refund Policy

Refund requests are accepted under the following circumstances:

  • The product received differs in quality from what was ordered.
  • The wrong size, color, or design is delivered.
  • The item is damaged during transit.
  • An incorrect item is delivered.
  • One or more items are missing from a combo order.

Once the returned product has been received and inspected, the refund will be processed within 5–7 business days. The refund will be credited using the original payment method used for the purchase.

Return Conditions

To be eligible for a return or exchange:

  • The product must be unused, unwashed, and in its original condition.
  • The product must be returned with its original packaging, tags, labels, and accessories intact.
  • Products without original tags or packaging will not be accepted.
  • Customized or personalized products are not eligible for return or exchange.
  • Return or exchange requests submitted after the applicable return period mentioned on the product page will not be accepted.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact our customer support team using the contact details provided on our website.